Ubora One Limited
Zumis is operated by Ubora One Limited. Version 2026.08.1 · effective 21 August 2026.
You can delete your account at any time from Settings → Privacy inside the app. If you can no longer sign in, submit a request at zumis.life/account-deletion — we acknowledge within 72 hours and complete verified deletions within 30 days.
Ubora One Limited is the data controller for personal information processed through Zumis. This policy explains what we collect and why.
Account details (name, phone number or email, avatar), content you send such as messages and media, call metadata such as start time and duration, device and push-notification tokens, and diagnostic logs used to keep calls connected.
To deliver messages and calls, sync your contacts and presence, send notifications you opted into, prevent fraud and abuse, and improve reliability. AI features process content only to produce the assistance you requested.
Messages, attachments, reactions, flickers and posts you share are stored so they can be delivered and re-opened on your devices. Deleting a message or post removes it from the app; residual copies in encrypted backups age out on our normal retention cycle. Anything you share publicly, including a post share link, can be seen by anyone who receives that link.
Calls are never recorded silently. A recording starts only when it is switched on in-call, every participant is shown a recording indicator, and the recording stops when consent is withdrawn. Recordings are stored in a private bucket and are readable only by the call's participants and, where a legal or safety obligation applies, a designated compliance administrator. Every view is written to an audit trail, and recordings can be deleted by a participant at any time.
A phone number is collected for sign-in, contact discovery and PSTN calling. Numbers are stored server-side with restricted access, are never shown to other users unless you share them yourself, and destination numbers in call logs are masked from moderators. You can remove a saved number in Settings.
We share data only with the infrastructure and payment partners needed to run Zumis, and where the law requires it. We do not sell personal data.
Traffic is encrypted in transit, access to production data is restricted and audited, and sensitive credentials are stored server-side only. We are working toward full end-to-end encryption for chats.
We keep information for as long as your account is active or as needed to meet legal obligations. You can delete content and request account deletion at any time.
Under NDPR and comparable laws you can request access, correction, export, or deletion of your data, and you can withdraw consent for optional processing such as notifications and contact sync.
Privacy requests can be sent to Ubora One Limited through the support channel in the app.